Privacy Policy – Verbena Flores
Privacy Policy
Updated September 2022

Why a privacy policy?

Verbena recognizes the need to take care of the privacy and security of customers' personal data during the shopping experience on the website (“site” or “website”).

Therefore, Verbena developed this document, called “Privacy Policy”, which clearly establishes, in accordance with the General Data Protection Law, the rules and conditions under which your information and personal data are processed, when you access and uses the website and its subdomains.

We suggest that you carefully read the content of this Privacy Policy. By accessing the website and providing your personal data, you agree to the following provisions, applicable for any access to the website, whether via desktop, smartphones and/or other mobile devices.

  1. Meet Verbena
You can identify us as VERBENA COMÉRCIO DE PLANTAS E FLORES LTDA, with headquarters at Av. Nossa Senhora da Assunção, 1032, Vila Butantã, São Paulo/SP, Cep 05359-001, registered with the CNPJ under nº 14.141.179/0001- 01. You can also contact us by phone (11) 4508-7160 and by email at .

  1. Find out which personal data is processed and for what purposes
See below what personal data is collected when you browse and use the website and for what purposes:

Personal data collected Goal
Identification data (Name, Address, Email and Telephone); Registration data (Name, Email, Telephone number, CPF or CNPJ, date of birth, access password, purchase history and registered addresses) Data relating to the purchase (Address, recipient name, address, telephone number). Billing data (Card number, cardholder name and expiration date of the card used for the purchase, security code) Registration on the website, sending marketing information through a means in which your consent is required (promotions newsletter, for example), responding to Fale com a Gente. Sending status of orders placed on the website; Making purchases through the website, including updating order information. Sending orders placed on the website; Process payment for purchases made on the website.

Please note: The site is intended for use by adult consumers of any segment, and is not intended or intended to attract children and adolescents. We do not knowingly collect Personal Data from anyone under the age of 18.
  1. Cookies
The website uses cookies to send information to your computer while you are viewing the website. Cookies are unique to your computer and allow the web server to resend information to make your visit easier and more convenient. Cookies save time when you return to our Website and cannot be used to run programs or send viruses to your computer.

We use cookies to obtain non-personal information from online visitors, such as browser type, operating system and Internet service provider and allow us to know the total number of visitors to our website.

You can disable your computer's cookie features or send an alert when cookies are being sent using the preferences in your browser. If you choose to disable cookies, however, we will not be technically able to provide some of the advantages or benefits available on our website.

  1. About data sharing
Verbena may share your personal data with commercial partners to achieve the purposes listed above, and also, in cases where:
  • is required by law;
  • is necessary to exercise or defend your rights;
  • have a legitimate interest in sharing your data; It is
  • if requested by an order issued by a competent authority.

In the above cases, Verbena undertakes to reveal personal data limited to the minimum necessary to achieve the required purposes.
  1. About information security and responsibility
VERBENA adopts the measures it deems appropriate to guarantee the security of your personal data. If there is any security incident that results in a leak, breach of confidentiality or integrity, we will inform you about what happened.

Internally, the personal data collected is accessed only by duly authorized professionals, respecting the commitment to confidentiality and preservation of the protection of personal data.

When you use our website, you may eventually be led, via link, to other portals or platforms, which may collect your information and have their own data processing policy. It is up to you to read the privacy and data processing policies of such portals or platforms outside the platform, and it is your sole responsibility to accept or reject them.
  1. Your rights
You may, upon request to Verbena:
  • confirm the existence of the processing of personal data carried out as a result of accessing the website and contracting our services;
  • access collected personal data;
  • request the correction of incomplete, inaccurate or outdated personal data;
  • request information from public and private entities with which we may share personal data, in case of compliance with a legal obligation or court order;
  • request information about the possibility of not providing consent to the processing of your personal data and the consequences of refusal; It is
  • revoke the consent granted by accepting this Privacy Policy.

If you want to exercise the rights set out above or even report reports, complaints, abuses or violations of this Privacy Policy or clarify any doubts, you can contact us via email at .

  1. Retention of personal data
Verbena will store all personal data collected while your registration is active on the website and as necessary to carry out the purpose set out here.

Verbena will retain and keep your personal data stored until any request for deletion and, even after receiving your request for deletion, if necessary to comply with legal obligations and exercise rights, Verbena may continue with your stored data.
  1. General provisions
This Privacy Policy may be updated or modified at any time, and it is your responsibility to check it whenever you access the website.

By continuing to browse the site, you agree to be bound by this Privacy Policy as amended. If changes to this Privacy Policy are significant, we will inform you.

This Privacy Policy will be interpreted in accordance with Brazilian legislation, with the São Paulo District Court being elected, with the express waiver of any other, however privileged it may be, to resolve any doubts, discussions or disputes arising from this Privacy Policy.